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CHILD CARE REFERRAL DISCLAIMER
4C Child Care Unlimited does not license, endorse
or recommend any one particular child care provider. Most of
the information accumulated about a child care provider comes
directly from the provider and is for informational purposes
only. 4C Child Care Unlimited can verify the provider is either
licensed or regulated by the State of Michigan. Some school-based
programs are exempt from licensing rules, but parents may contact
the school for other information. 4C Child Care Unlimited strongly
urges parents to contact, screen and visit providers to choose
someone who best meets their needs.
CHILD CARE RESOURCE AND REFERRAL CONFIDENTIALITY
POLICY
It is the policy of 4C Child Care Unlimited that
employees, board members and volunteers may not disclose, divulge
or make accessible confidential information belonging to, or
obtained through their affiliation with 4C Child Care Unlimited
to any person, including relatives, friends and business and
professional associates, other than to persons who have a legitimate
need for such information and to whom 4C Child Care Unlimited
has authorized disclosure. 4C Child Care Unlimited shall use
confidential information solely for the purpose of performing
services for clients who participate in programs affiliated with
4C Child Care Unlimited.
CONSUMER/PARENT COMPLAINT POLICY:
4C
RESOURCE & REFERRAL SERVICES
4C Child Care Unlimited is determined to provide
quality child care resource and referral services that parents
expect and rely on. Consumer feedback is a valuable tool used
by 4C Child Care Unlimited to improve the quality of our child
resource and referral services. Parents requesting child care
referral services from 4C Child Care Unlimited are encouraged
to provide feedback and suggestions on the services they receive.
Parents may contact the Executive Director of 4C Child Care Unlimited
at 810 232–0145
or 1 800 527-2182, ext. 15.
RESOURCE AND REFERRAL FEE POLICY:
4C CHILD CARE UNLIMITED
4C Child Care Unlimited provides parents and families with referrals to quality
licensed child care programs. 4C Child Care Unlimited does not charge a fee for
child care resource information and provider referrals. We are funded through
the Early Childhood Investment Corporation, ECIC, to provide referral services at
no cost to families seeking resource and referral information.
Our no cost fee policy for resource and referral information is made available to
families using our services through a number of venues including the referral
packet of written materials mailed to parents, the agency website, as well as
verbally at the time of intake for referral services.
CHILD CARE PROVIDER
COMPLAINT POLICY
In the course of providing child care referrals, parents may contact 4C Child Care Unlimited with complaints, concerns, and questions regarding child care programs and/or providers. If parents have a concern and/or complaint about a child care provider, they may contact 4C referral staff at 810 232-0145, or 800 527-2182, and/or the Division of Child Care Licensing at 866 685-0006, or 866 856-0126 to file a complaint, or through the internet at www.michigan.gov/dhs, and click on Division of Child Care Licensing and follow the prompts.
All questions from parents and/or providers concerning past or current violations of licensing rules are directed to the Department of Human Services, Child Care Licensing Division.
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